All Times Below Are In Pacific Time.

Monday, March 9, 2026

9:00 AM - 9:30 AM | Opening Keynote: Insurance Regulatory Landscape—Tort Reform & Claims Costs

High-dollar settlements continue to strain the insurance industry, and with mounting pressure from regulators and policymakers, tort reform is viewed as both a challenge and an opportunity. This keynote will explore how current reform efforts could reshape litigation costs and insurance strategies, and offer predictions for emerging regulation shifts. Attendees will gain fresh insights into where tort reform is heading, what it means for the future of complex claims, and how industry leaders can prepare today.

Sean Kevelighan, Chief Executive Officer - Insurance Information Institute

9:30 AM - 9:40 AM | Solutions Quick Fire 1

Supported by: Cruser Mitchell & Novitz

9:40 AM - 10:40 AM | State of The Industry - Complex Claims Power Panel

This can't-miss opening session will provide attendees with a robust look at the Complex Claims & Litigation landscape, as industry thought-leaders come together to examine shifting challenges and emerging opportunities. A panel of experts will discuss the key trends and business evolutions from the past year, and offer their predictions for the year ahead.

Jonathan Schwartz, Partner - Freeman Mathis & Gary, LLP
Ruben Pinto, Director of Large Loss Casualty - Allstate
Maria Kokiasmenos, VP Associate General Counsel - The Hartford
Derrick Mullen, Vice President, Litigation Manager and Director of Casualty Claims - Seneca Insurance Company, Inc.

Supported by: Milliman

10:50 AM - 11:15 AM | Morning Networking Break

Supported by:  

12:15 PM - 1:30 PM | Networking Luncheon

3:30 PM - 3:45 PM | Afternoon Break

Supported by:  

3:45 PM - 4:30 PM | Solutions Workshop: Using AI to Craft Accurate, Compliant, and Highly Defensible Claims Correspondence

Watch live as Voltaire's AI system generates claims settlement, reservation of rights, or tender response letters, accurately citing policy language every time. Use AI technology to virtually eliminate reviews and rework in claims correspondence, resulting in bottom-line impact and significant ROI.

Yo Sub Kwon, CEO and AI Expert - Voltaire

Supported by: Voltaire

4:30 PM - 4:40 PM | Solutions Quick Fire 3

Supported by: Legalmation

4:40 PM - 5:40 PM | Anatomy of a Data Breach: Claims, Coverage, and Carrier Response

Ransomware attacks are no longer isolated IT incidents, but complex events with far-reaching implications for insurers, policyholders, and defense counsel alike. This panel will dissect the anatomy of a ransomware breach from the initial phishing to the claim outcome to litigation, and all the critical decision points in between. Attendees will gain expert data on how cyberattacks unfold, the impact on coverage and liability, and how carriers can protect themselves against emerging threats.

Bolanle Akinrimisi, Senior Vice President, Regional Claims Director - Marsh & McLennan Agency
Christa Johnson, AVP- Cyber - GB Specialty
Nikki-Ann Thomson-Parkinson, Chief Risk Officer - Priderock Capital Partners, LLC

5:40 PM - 6:45 PM | Welcome Cocktail Reception

Tuesday, March 10, 2026

8:00 AM - 8:30 AM | Registration & Networking Breakfast

8:30 AM - 9:30 AM | Keynote: Insights from the Plaintiff's Table

What do plaintiffs really think when they face insurance companies in court? Find out in this rare perspective shift, as one of the country’s leading trial attorneys Brian Panish shares candid insights into how insurance carriers and defense counsel conduct themselves in the courtroom - and at the negotiating table. Closing out the keynote will be a conversation between Brian and Bob Tyson where attendees will gain valuable takeaways on what the industry is doing right, where it is falling short, and how to better prepare for the battles ahead.

Bob Tyson, Founding Partner - Tyson & Mendes
Brian Panish, Partner - Panish | Shea | Ravipudi LLP

9:30 AM - 9:40 AM | Solutions Quick Fire 4

Supported by: Filevine

9:40 AM - 10:40 AM | Reputation Management: Building Policyholder Trust in a Litigious Society

The insurance industry's reputation is under the microscope, and the public perception of how carriers manage complex claims can directly influence litigation outcomes. This expert-led panel will deliver fresh insights into policyholders' mistrust, and share concrete takeaways on the real-world consequences for insurers and defense counsel. Attendees will leave with proactive strategies and actionable tactics that can be put into practice immediately to meet the challenges of the current high-stakes environment.

G Jeffrey Vernis, Managing Partner - Vernis & Bowling
Sarannah McMurtry, EVP, General Counsel - First Acceptance Insurance
Barb Brown, Vice President Claims Operations - Grange Insurance
Awais Farooq, Chief Claims Officer - Venbrook

10:40 AM - 10:50 AM | Solutions Quick Fire: Strengthening Litigation Defensibility in Bodily Injury Claims with AI

As bodily injury litigation grows more complex and medical records become central to dispute strategy, legal and claims teams must ensure consistency, accuracy, and defensibility across every file. In this quick-fire demo, Wisedocs walks through a real BI claim to show how AI-enabled medical record review, paired with expert human oversight, helps identify medical issues early, reduce review friction, and create a clear, auditable medical record foundation that supports litigation strategy, expert alignment, and informed settlement decisions.

Supported by: Wisedocs

Mark Tainton, SVP of Data Strategy - Wisedocs

10:50 AM - 11:15 AM | Morning Networking Break

Supported by:  

12:15 PM - 1:15 PM | Networking Luncheon

3:15 PM - 3:30 PM | Afternoon Break

Supported by:  

3:30 PM - 4:15 PM | Solutions Workshop 2

4:15 PM - 4:25 PM | Solutions Quick Fire 6

4:25 PM - 5:00 PM | Fireside Chat with Claims Innovation Luminaries

Forward-thinking leaders will share their insights on the impact that even a single claim can have on policyholder satisfaction; the progressive tools and innovative practices they use for fraud and claims mitigation; and provide their expert perspectives on the evolving approaches to today's urgent insurance challenges.

5:00 PM - 5:20 PM | Transforming the Onboarding Process: AI-Powered Training & Coaching

In this closing presentation, Murtaza Ali and Awais Farooq will demonstrate how AI can transform your training process. Using interactive simulations and AI Voice, they will walk through real customer scenarios while receiving real-time guidance on negotiation strategies and optimal settlement approaches. Join us for this hands-on session to see if you can you out-negotiate a PlAIntiff!

Supported by: Symphony

5:20 PM - 6:30 PM | Cocktail Reception

Wednesday, March 11, 2026

8:00 AM - 10:00 AM | Networking Breakfast & Roundtable Discussions

In a field as nuanced and high-stakes as complex claims and litigation, having a strong network is not just valuable - it's essential. We invite you to close out the event by joining us for these networking discussion groups taking place during breakfast. These roundtables give you one more chance to connect with industry leaders, share insights with your peers, and strengthen the relationships you made over the past two days!

Roundtable topics include:
  • Mentorship & Network Building
  • Future Claims Leaders & Next Gen Talent
  • Cyber Claims
  • Claims Innovations
  • Litigation Management
  • AI & Technology

10:00 AM | Close of Conference