This panel brings together a defense attorney, a claims professional, and a third-party administrator (TPA) to explore how proactive communication can make or break the management of complex and severe claims. The discussion will highlight the critical role of litigation guidelines in setting expectations and ensuring alignment across all parties. Panelists will also examine how early identification of high-severity claims enables more strategic engagement, resource allocation, and outcome forecasting. Attendees will gain practical insights into building stronger partnerships and improving claim outcomes through structured, transparent, and timely communication.