Beyond the basic facts, a cyber claim offers insights that organizations can use to their advantage. Cyber claims show an organization’s vulnerabilities and areas for improvement that ultimately can help smooth its path to risk resilience. Using case studies and the comparison of two cyber claim examples from two different organizations, this session will illustrate the varying responses to extortion demands and the subsequent outcomes. Attendees will learn how to look at cyber incidents through a risk-based lens to identify the root causes of the loss, the questions to ask when analyzing cyber claims, and actionable steps for cyber risk mitigation.