For the last 20 years, April has infused innovation into operations while driving customer experience, optimization, and growth. She has consistently focused on building and inspiring a collaborative team culture by rolling up her sleeves and engaging in every aspect of the business, from customer service to insights and analytics, where every decision and process is directly linked to the customer and scalable growth.

Throughout her executive operations career, at the intersection of servant leadership, innovation, strategy, operational optimization, and customer obsession, she has helped multi-billion-dollar companies grow strategically and financially across diverse industries. She has also propelled startups into high-growth businesses, attracting equity investment. Most recently, at Hermes Law, she led firm partners and team members in developing and executing a strategy to drive meaningful, sustainable growth and profitability.

The common thread across each milestone is her commitment to building, nurturing, and inspiring purpose-driven, innovative teams that achieve success for customers, the company, and team members’ professional development. As President of ClaimDeck, she continues to leverage the synergies of her career experience to drive the rigor of a seamless, efficient platform while fostering a collaborative and engaging culture that delivers innovation and growth for team members, clients, and the broader community.