Name
Roundtable Conversations: Human vs. Machine - Balancing the Need for Humanity with the Demand for Digitization
Date & Time
Wednesday, June 24, 2026, 4:45 PM - 5:30 PM
Speakers
April Willers, Chief Operating Officer - Hermes Law
Gabriela Castellanos, AVP, Regional Director - Liberty Mutual Insurance
Lola Suarez, Strategic Relationship Manager - Roanoke Insurance Group Inc.
April Willers Gabriela Castellanos Lola Suarez
Description

These interactive roundtables will discuss how to keep the human touch in an increasingly automated world. Join us for these collaborative conversations as we explore how to balance digital efficiency with personalized service, preserve trust-based interactions, and ensure that insurance remains a relationship-driven industry.