Overseeing a team of more than 380 claim professionals, Eric is responsible for driving strategic initiatives that best support customers by delivering a prompt and quality claims experience. Since joining the company in 1994 as a Field Claims Adjuster, Eric has held many different roles within Claims. Right prior to his promotion to CCO, Eric oversaw American Modern’s Producer Management department, leading its transformation through the implementation of innovative solutions to improve efficiency and quality.

Eric holds a B.S. in Management from Purdue University and an M.B.A. from Indiana Wesleyan University, as well as several industry designations, including Chartered Property Casualty Underwriter (CPCU).