Josh Rodriguez is a seasoned insurance professional with over thirteen years of experience in auto injury claims and six years in leadership roles. He currently manages casualty claims and with a focus on operations innovation, efficiency, and team development. Drawing on a background in psychology and a deep knowledge of both adjusting and agency operations, Josh has developed a passion for integrating technology into claims handling. His work centers on leveraging AI to streamline medical record review, improve claim evaluations, and enhance decision making in personal auto injury claims. Known for balancing operational discipline with a people first leadership style, Josh brings a unique perspective at the intersection of claims expertise and emerging technology.