Full Name
Natalia Santiago
Job Title
SVP and Claims Manager
Company
McGriff Insurance
Speaker Bio
Natalia serves as Senior Vice President, Claims Manager and Cyber Claims Leader for McGriff’s Executive Risk Advisors (ERA) Division.
With over 20 years of legal and insurance experience, in addition to handling complex claims she is also responsible for overseeing claims proactive claims service. Our Claims Team works hard to deliver proactive claims service to clients while delivering the most advantageous claim resolutions.
Prior to joining McGriff, Natalia was the Financial Lines Claims Director for Latin America and the Caribbean for AIG. Prior to AIG, Natalia worked for Chubb as the Financial and Professional Lines Claim Supervisor for Puerto Rico and the Caribbean. Natalia joined Chubb after having served as Claims Counsel for AIG in the Puerto Rico office. Previous to Natalia’s career with the insurers she spent a few years as coverage counsel.
Natalia was a university professor for over 10 years. Natalia developed claims handling, policy interpretation, coverage trainings for adjusters, brokers and clients, including Cyber 101, EPL Exposures, D&O 101, among others. Natalia has vast experience in coverage litigation, negotiation and claims handling strategies to maximize financial reimbursements. Natalia has managed, and manages, a portfolio of highly technical, highly service oriented, complex claims.
Natalia specializes in lines of business such as Cyber, D&O, Political Risk, Medical Mal Practice, EPL, Fiduciary Liability, E&O, R&W, Commercial Crime, Special Crime.
With over 20 years of legal and insurance experience, in addition to handling complex claims she is also responsible for overseeing claims proactive claims service. Our Claims Team works hard to deliver proactive claims service to clients while delivering the most advantageous claim resolutions.
Prior to joining McGriff, Natalia was the Financial Lines Claims Director for Latin America and the Caribbean for AIG. Prior to AIG, Natalia worked for Chubb as the Financial and Professional Lines Claim Supervisor for Puerto Rico and the Caribbean. Natalia joined Chubb after having served as Claims Counsel for AIG in the Puerto Rico office. Previous to Natalia’s career with the insurers she spent a few years as coverage counsel.
Natalia was a university professor for over 10 years. Natalia developed claims handling, policy interpretation, coverage trainings for adjusters, brokers and clients, including Cyber 101, EPL Exposures, D&O 101, among others. Natalia has vast experience in coverage litigation, negotiation and claims handling strategies to maximize financial reimbursements. Natalia has managed, and manages, a portfolio of highly technical, highly service oriented, complex claims.
Natalia specializes in lines of business such as Cyber, D&O, Political Risk, Medical Mal Practice, EPL, Fiduciary Liability, E&O, R&W, Commercial Crime, Special Crime.
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