Insurers must move beyond traditional, reactive approaches to claims management to address the growing challenge of attorney-driven claims inflation and fraud. This session will discuss how claims managers can use AI tools to proactively identify fraud patterns and automate the review of all open injury claims with real-time, evidence-based data. Attendees will learn strategies for using AI to mitigate attorney-driven claims inflation, reduce litigation risks, and improve the accuracy and efficiency of claim settlements—all while enhancing policyholder experience.