The presentation will focus on preparing for and taking Examinations Under Oath (EUOs). When conducted properly, an EUO can be the single best tool for claims investigation. This session will focus on the most effective ways to prepare for and efficiently conduct EUOs in both the personal lines and commercial lines context. We will conduct a live and brief EUO and point out strategies for preparing for the EUO and questioning a difficult and non-responsive insured. Key topics addressed include establishing goals for the outcome of the EUO; when to request documents to be produced; how to utilize the EUO testimony to make a coverage decision; how to properly frame questions to assist in the defense of any subsequent litigation, and advantages and disadvantages to in-person vs. virtual EUOs. In addition, we will discuss how to address situations where an attorney for the insured and/or public adjuster attends the EUO and attempts to disrupt the proceedings. Finally, we will address how the courts address an insured’s failure to attend an EUO or answer questions during the EUO.