Full Name
Ruth Fisk
Job Title
Vice President, Vertical Marketing, Insurance
Smart Communications
Speaker Bio
Ruth Fisk brings more than three decades of experience in the insurance industry to her role as the VP,
Insurance Marketing at Smart Communications. Having worked 14+ years as a manager at a P&C Carrier
and then 18+ years working within the global insurance industry using technology and services to meet
the business needs of insurers.
Ruth Fisk has visited, worked with, and served as a C-Level consultant for leading insurers in more than
90 countries. Ruth’s global perspective is complemented with first-hand knowledge of insurance
operations, including more than 30 years using technology & services to successfully help them to
significantly reduce operating expenses, increase efficiency, impacting their bottom line.
Prior to joining Smart Communications, Ruth expanded the insurance solutions at two of the top OnBase
resellers, after she ran the global insurance practice at Hyland Software. She has worked with numerous
insurance companies helping executives to align information management strategies to core business
During her tenure at an insurance carrier, her primary responsibility as a manager was to improve overall
operational efficiency and to reduce expenses. Ruth oversaw insurance operations across eight business
units including the deployment and administration of the Customer Communication Management
solution at a $600 million direct-written premium (DWP) carrier.
Ruth Fisk has presented in her capacity as an industry expert within many insurance specific venues
including presentations at: ACODESE Puerto Rico, ACORD U.S., AIIM U.S., AMIS Mexico, Americas Claim
Event, ASIA Insurance Review CEO SUMMIT Taiwan, ASIA PACIFIC CEO SUMMIT Singapore, CIO SUMMIT,
Singapore, CONSEGURO Brazil, DOMINICAN REPUBLIC Insurance Event Dominican Republic, FENESEG
Brazil, FUJITSU Insurance Systems Workshop Japan, IEA FUTURE OF GENERAL INSURANCE United
Kingdom, INESE Spain, Insurance Executive Summits U.S, , Insurance Accounting & Statistical Association
U.S., Insurance-Canada, ISO Technical Tradeshow U.S. , IAC/LIMRA/LOMA St. Kitts, IAC/LIMRA/LOMA
Puerto Rico, IAC/LIMRA/LOMA Port of Spain, IASA U.S., LIMRA Strategic Issues Bali, 2008 LIMRA Boston,
LIMRA/LOMA Philippines, MICROSOFT Mini Insurance Summit Mexico, MICROSOFT Latin American
Conference, MICROSOFT EMEA, LATAM Industry Sessions, National Underwriter Technical Tradeshow
U.S., OPENCROM Venezuela, PFU/Fujitsu Insurance Seminar Japan, RECALL iDay Australia, Hong Kong,
Malaysia, Taiwan, Thailand SERCOMCA El Salvador, and SOLDISA Guatemala, SIC LIMRA/LOMA South
Korea, SIC LIMRA/LOMA Malaysia.
Ruth Fisk