Date & Time
Monday, March 28, 2022, 9:15 AM - 9:30 AM
Traveling the Road to Touchless Claims

Technology is rapidly changing every aspect of the insurance industry, and this is especially true of the claims process. Claims Magazine and Celent recently conducted a survey to see how the claims process is evolving and the impact of touchless claims on policyholders and claims professionals. We'll explain how the customer experience has changed and the new risks surrounding the use of digital technology.

Patricia Harman, Editor in Chief, Claims Magazine
Andrew Schwartz, Analyst, Celent