The Technology Update: Where Are We and What’s Available?:
Date & Time
Tuesday, May 4, 2021, 3:00 PM - 3:45 PM
Steven Gregory Donald Light Jeanette Ward

In this session, solution providers will guide us through technological advances made thus far. Additionally, as carriers ultimately need to be able to identify problematic claims efficiently and streamline the entire process, the claims executives will share their experiences with the available technology and whether or not it answers their needs and wants.  More specifically, the panelists will explain:

  • What is available to claims organizations?
  • Being in tune with what insurers really want and need:  Do insurers feel that the current as well as emerging technologies are answering their needs?
  • Technology implementation strategies for small to mid-size carriers


  • Steven Gregory, Vice President, Claims - Tower Hill Insurance
  • Donald Light, Director, North America Property Casualty Practice - Celent
  • Jeanette Ward, Chief Operating Officer - Texas Mutual Insurance Company