The objective of the Claims Dialogue is to provide a unique opportunity to examine issues that are critical to determining business success for insurers both now and in the future. The sessions are peer-driven discussions that are informal and off-the-record. This session will cover: 

• As the U.S. becomes more diverse, so do the people requiring claims services. How are your companies working to serve these new populations?
• Will the new technology your firms are implementing make it easier for claimants to file a claim regardless of what their native language may be
• How can we expand our efforts to bring more diversity to the industry itself?